1. Acceptance of Terms

By accessing Gold Pot’s website or purchasing our products, you confirm that you:

• Are at least 18 years of age or have parental consent if younger.
• Understand and agree to comply with these Terms of Service.
• Acknowledge that Gold Pot reserves the right to update or amend these terms at any time.

Your continued use of the website after any updates constitutes acceptance of the revised terms.

2. Products and Pricing

• Product Description: We strive to ensure that all product descriptions, images, and pricing details are accurate. However, slight variations may occur due to the handmade nature of our products or display settings.
• Pricing: All prices listed on the website are in INR (Indian Rupees) and include applicable taxes unless stated otherwise. Prices are subject to change without prior notice.
• Customization: Custom or engraved orders are non-refundable and may require additional processing time.

3. Orders and Payments

• Order Confirmation: An order is confirmed only after you receive an official confirmation email from Gold Pot. We reserve the right to cancel any order due to issues such as product unavailability or payment discrepancies.
• Payment Methods: We accept a variety of payment options, including credit/debit cards, UPI, net banking, and wallet payments like Google Pay and Paytm. COD is also available for select regions, subject to an additional fee.
• Cancellations: You can cancel your order within 24 hours of placement. Custom or engraved orders cannot be canceled once the production process begins.

4. Usage of the Website

• You are prohibited from using the website for illegal activities, unauthorized access to systems, or to transmit malicious software.
• Any misuse or fraudulent activity may result in immediate termination of access and possible legal action.

5. Warranty and Repairs

• Gold Pot products come with a 6-month warranty covering plating and craftsmanship defects.
• The warranty does not cover issues caused by misuse, accidental damage, or exposure to harsh chemicals.
• Beyond the warranty period, we offer affordable repair services. For assistance, please contact our support team.

6. Returns & Exchanges

For information on returns, exchanges, and refund policies, please refer to our Returns & Exchange Policy page.

7. Privacy and Data Protection

We prioritize the security and confidentiality of your personal information. Details on how we collect, use, and protect your data can be found in our Privacy Policy.

8. Shipping and Delivery

For comprehensive details about shipping methods, delivery times, and charges, please visit our Shipping Policy page.

9. Intellectual Property Rights

• All content, including text, images, logos, graphics, and designs on Gold Pot’s website, is the exclusive property of Gold Pot.
• You may not copy, reproduce, distribute, or use any content without prior written consent. Unauthorized use may result in legal action.

10. Limitation of Liability

Gold Pot is not liable for:

• Any damages arising from delays in delivery, product misuse, or unforeseen events outside of our control.
• Incompatibility or issues caused by third-party services linked to our website.

We aim to resolve any disputes amicably. Please reach out to our support team if you encounter any issues.

11. Third-Party Links

Our website may include links to third-party websites for additional information or services. Gold Pot is not responsible for the content, privacy practices, or reliability of third-party sites. Use these links at your own discretion.

12. Indemnification

You agree to indemnify and hold Gold Pot harmless from any claims, damages, losses, or liabilities arising from:

• Your misuse of our website or services.
• Violation of these Terms of Service or third-party rights.

13. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bangalore Karnataka.

14. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:

• Email: support@goldpot.in
• Phone: +91 74060 74060
• Address: 761, 14 th main,judicial layout, Yelahanka,Bengaluru.560065