Privacy Policy - goldpot.in

At Gold Pot, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services. By accessing our website or purchasing our products, you consent to the practices outlined in this policy.

1. Information We Collect

We collect information to provide you with the best possible service. This includes:

a. Personal Information

Name, email address, phone number, and mailing address when you make a purchase, create an account, or sign up for newsletters.
Payment details such as credit/debit card information (handled securely through payment gateways).

b. Non-Personal Information

Browser type, device information, IP address, and browsing behavior to improve website functionality and user experience.

2. How We Use Your Information

The information we collect is used to:

Process and fulfill your orders.
Provide customer support and resolve issues.
Send updates about your orders, promotions, and new product launches (only if you’ve opted in).
Analyze website performance and improve our services.

3. Sharing Your Information

We value your trust and ensure your data is shared only in the following situations:

Third-Party Service Providers: To process payments, manage logistics, and deliver products.
Legal Compliance: If required by law or to prevent fraudulent activity.
Marketing Partners: With your explicit consent, for promotional campaigns or collaborations.

We do not sell, trade, or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device to:

Save your preferences and login information.
Analyze site traffic and user behavior.
Provide personalized recommendations and promotions.

You can disable cookies through your browser settings; however, this may affect website functionality.

5. Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure:

Encrypted payment processing via secure payment gateways.
Regular monitoring of our website for potential vulnerabilities.
Restricted access to personal data, granted only to authorized personnel.

Despite our efforts, no method of data transmission or storage is entirely secure. We encourage you to use strong passwords and avoid sharing sensitive details with unverified sources.

6. Your Rights

You have the right to:

Access Your Data: Request a copy of the personal information we hold about you.
Update Your Information: Correct or update your personal details via your account.
Delete Your Data: Request the deletion of your personal information, subject to legal and transactional obligations.
Withdraw Consent: Opt-out of marketing communications by clicking “unsubscribe” in emails or contacting us directly.

7. Third-Party Links

Our website may include links to third-party websites. Gold Pot is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a minor, we will delete it immediately.

9. Updates to This Policy

Gold Pot reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy regularly to stay informed.